At LuvSMILE, we take pride in providing quality teeth whitening products, that are clean and effective, to our customers across the world. Our 30-Day Money Back Guarantee allows you to enjoy your Dual LED Light Teeth Whitening Kit with greater peace of mind.
If you do not see any teeth whitening results, here are the steps to follow in order to claim your Money Back Guarantee:
1. Before using our Dual LED Light Teeth Whitening Kit and for your first whitening session, take a clear photo of your teeth with a valid date and time stamp,
2. Use your Dual LED Light Teeth Whitening Kit following the instructions in the user manual,
3. After using your Dual LED Light Teeth Whitening Kit during minimum 6 consecutives days, take a clear photo of your teeth with a valid date and time stamp,
4. Also at the same time, take a clear photo of the used products with a valid date and time stamp. Its date and time stamp must be the same as the one in step 3,
5. Send us an e-mail at hello@luvsmileteeth.com. Your e-mail must include:
- Your fullname,
- Your order number,
- The 3 photos.
Please remember to submit your claim within 30 days of purchasing the Dual LED Light Teeth Whitening Kit,
6. Please allow 3 business days for your claim to be processed by our team.
Claims that do not meet these criteria will not be approved for refund. We reserve our right to reject a refund claim in the event that the supporting evidence you provide to us are insufficient or inaccurate.Furthermore, our Money Back Guarantee only applies for the first purchase of a Dual Led Light Teeth Whitening Kit. All other products, sets or other Dual Led Light Teeth Whitening Kit purchases are not subject to our Money Back Guarantee.
Once processed, you will receive an email,
7. Once validated, send back your product to us.
Please note that all shipping fees are non-refundable. Customer is responsible for return shipping costs.
8. Once your product is received in our warehouse, our team will proceed with the refund.
Please note that the whitening results may vary from person to person, depending on the type of teeth or conditions of teeth/stains the user has. It may take a few months to get completely rid of tough stains on your teeth.